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Hotel Registration Process Explained and F.A.Q.

Frequently Asked Questions:

Q: How do I verify, change, or cancel a reservation?
A: Send email to innkeeper@arisia.org stating the exact changes you need to make. If you know your room block and/or confirmation number, put it in the email.

Q: How do I get to the hotel?
A: Click here for Maps and Directions.

Q: When will I receive a confirmation?
A: If you book online, you will receive your confirmation number immediately.

If you use the paper form, you will receive your confirmation number by regular mail one to three weeks after you make your reservation or within a few days by email if you provided an email addresss on the form. (Note, however, that some sites like aol.com may block email from the hotel as spam.)

If you haven't received a confirmation from the hotel after 4 weeks, you can call the hotel at (800) 225-2008 or (617) 426-2000 to verify your reservation and get a confirmation number.

Q: How do I find out what room number I will be in?
A: Room numbers are not given out. If you have a special room you would like to be in, please send email to the Arisia Innkeeper.

Q: Can I check in early to my hotel room?
A: Occasionally rooms are available early. In those cases the hotel might be willing to allow you to check in before the normal check-in time.

Q: Does the hotel have any free late checkout options?
A: Sometimes the hotel will allow a free 1PM or 2PM late checkout if they are not heavily booked that night. This is entirely up to the hotel.

Q: Am I allowed to bring food, beverages, and alcohol into my hotel room?
A: Arisia has a "corkage waiver" with the hotel allowing our members to bring in food and non-alcoholic beverages into their rooms. Alcohol purchased outside the hotel cannot be brought into your hotel rooms under any circumstances as this is strictly prohibited by the hotel's Alcoholic Beverage License and the Boston Licensing Board.

Q: Can I ask for a roll-away bed (cot) when I check in?
A: If you request a cot ahead of time, you should be able to get one. If you wait until until check in, there will probably not be any available.

Q: Will Arisia have an overflow hotel?
A: In the past when the Park Plaza has been undergoing renovation (and not had all rooms available), Arisia has contracted with the Radisson 57 (across the street and down the block) for overflow space. We do not anticipate needing any overflow space this year.

Q: Where is the best place to Park?
A: The Boston Common Parking Garage, under the Boston Common (entrance on Charles Street) has the cheapest rates. Arisia will be selling discount parking tickets for this garage at the Arisia Sales Table. There are closer garages and parking options (including hotel Valet Parking), but they are more expensive.

Q: Where is the best place to eat?
A: Anywhere. The hotel is located in Park Square, within a few blocks can be found over 200 restaurants. Directly in the Park Square Area, adjacent to it in the Theatre District, nearby in Copley Square and along Boylston & Newbury Streets can be found some of the best restaurants in Boston.

Q: What will you do if it snows at Arisia.
A: It always snows at Arisia.

Overview of the hotel reservation process

For all but the party host rooms and dealers' row rooms, Starwood is handling the reservations.

If you have requests, questions or comments about this, please feel free to send email to hotel@arisia.org.

webmaster@arisia.org. Last updated 17 January 2005.